What's the guide about? What's in it?
The first version of this guide was 14 pages, but was shortened to five. Why? Studies of social skills therapy show the "more-is-better" approach doesn't work; it just overwhelms. And the point of this guide is to legitimately help people, not overwhelm them. It covers four key areas:
- Listening and responding
- Closing a conversation
- Following up afterward
Here's a free preview: